Why We Misunderstand Each Other’s Emails

You probably know how important it is to be able to read other people’s body language. But in a world where the average person spends two hours a day on social media, up to 70 percent of work-related communications are virtual, and the tone of our emails is misinterpreted up to 50 percent of the time, we can’t depend on body language as a cue. 

How can we bridge this gap in understanding? 

Sharpening your digital communication skills will allow you to better decipher digital clues. Reading and writing better messages will have many benefits, including: 

  • Improved teamwork
  • Quicker project completion
  • A safe environment for new ideas 
  • Fewer misunderstandings 

The way you sign off in emails, craft subject lines, respond in a timely manner, and moderate Zoom meetings all matters when it comes to making yourself understood. Learn all about the new etiquette in our Instaread on Digital Body Language.

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