Free-range Expertise

You don’t need a head start. You don’t need 10,000 hours. And you certainly don’t need to specialize in anything while you’re still a kid. With RANGE, a treatise against the cult of deliberate practice, journalist and sportswriter David Epstein makes the case for how people who learn a little about a lot of things […]

The Small Business Trap

Why do so few small businesses survive their first few years of operation? Consultant Michael E. Gerber says it’s because too many owners focus on day-to-day operations at the expense of long-term strategy. The good news is that it’s possible to build strategic vision like a muscle. Learn how in our Instaread on THE E-MYTH […]

Saving Face Time

It’s no secret: office meetings usually inspire dread. They’re long, boring, and interrupt workflows for an entire team. Worse, they’re often a source of confusion. Employees can easily leave an hour-long gathering with no clear understanding of what the meeting was about, or what the boss expects.   That’s why Jason Fried and David Heinemeier […]

Choosing Ease Over Excellence

Customer service is hard to get right. When customers have a terrific experience, they might mention it to a few friends. But research shows that negative experiences tend to stand out more in people’s minds—and those unhappy campers have tools like Yelp and Twitter to amplify their grievances. Authors Matthew Dixon, Nick Toman, and Rick […]

The Art of Perfect Timing

As any athlete knows, it is difficult, if not impossible, to overcome an early disadvantage. In WHEN, author Daniel Pink writes about how perfect timing is often a matter of optimizing the beginning, middle, and end of projects. One of Pink’s most important observations is that getting off to a bad start is likely to […]

What to Do When You Can’t Relate

When you find it difficult to connect with someone, try to see the world from their point of view. Empathy is easy enough in theory. But in practice, the act of imagining the world through someone else’s eyes doesn’t always come naturally. Usually, the more distant and different a person’s life is from your own, the […]

Four Myths About Launching a Startup

Starting a new business is difficult, and it seems like every successful entrepreneur has his or her own recipe for success. But if you’re deep in the process of developing (or running) a new company, all those books about other people’s experiences may seem more overwhelming than useful. To help entrepreneurs or would-be entrepreneurs make […]

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