The easy trick that prevents misunderstandings

Effective communication is a superpower that anyone can learn. In our latest Instaread, investigative journalist Charles Duhigg shares the secret formula. There are really only three types of conversation: practical, emotional, and social. Your job is to understand the difference.

Your New Superpower

Practical, decision-based conversations focus on the question “What’s this really about?” Emotional conversations ask “How do we feel?” And social ones want to know “Who are we?” To become a supercommunicator, all you have to do is recognize which of the three types of conversation you’re in. It really is that simple.

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