Disney has made headlines recently with its plans to reopen parts of its flagship theme park in Orlando, Florida in just a few weeks. (The Shanghai location opened on June 16, and the California location may follow suit later this summer.) A Disney vacation may look different for the foreseeable future, but the company has […]
Know When the Price Is Right
After a drastic drop in March and April, consumer confidence has been shaky around the globe—slightly up in the US, and down in China. Amidst so much upheaval, it’s reassuring to know that some things haven’t changed, including the principles that govern consumers’ choices. In Dollars and Sense, behavioral economist Dan Ariely explores how consumers calculate the value […]
Love Takes Practice
Falling in love is easy. But loving someone for a lifetime—well, that’s an art. In the 1950s, psychoanalyst Erich Fromm shook up the fields of psychology and philosophy with the simple (but revolutionary) idea that loving is a skill, not a state of mind. Before Fromm, people had always thought of love as a phenomenon […]
Let a Stranger Fix Your Life
Professional networking norms have been different in 2020. (Obviously!) Around the world, in-person conferences have been cancelled or postponed, which has eliminated many of the pathways by which people find the mentors who guide them to the next phase in their personal and career development. Fortunately, you don’t have to be well-connected to find a first-class mentor. Self-help guru […]
These 7 Habits for Success Start Early
Good habits start early. But teens have a lot going on in their lives—and that’s not even counting the new challenges we all face in the era of COVID-19. Between trying to please their parents, fitting in with friends, and struggling to succeed in school, it’s all too easy for teens to feel overwhelmed. Wouldn’t it […]
Break Your Smartphone Addiction
Is your smartphone draining your time? Let’s be real: app developers and social media experience designers have already admitted they design their products to be addictive. If you’re feeling strapped for time and emotionally drained by the technology, yet reach for your phone whenever you need a distraction—well, you’re not alone. Millions of people have […]
Be a Better Control Freak
Research shows that feeling in control—not necessarily being in control—helps determine how happy and successful you are. People who have a sense that their actions shape their fate are less stressed, in life and at work. Feeling in control will help you communicate better, solve problems faster, and feel more motivated. It might even improve your health. […]
Know the Signs
Verbal abuse, also known as emotional abuse or psychological abuse, is a pattern of behavior in which an abuser attempts to manipulate, emotionally injure, and dominate his domestic partner through mind games. The patterns of verbal abuse may seem obvious to an outsider, but they can be difficult for those involved to identify. The abuser […]
Defeat the Anti-Self
According to Mike Bayer, a former meth addict turned world-renowned life coach, there’s a fine line between the worst and best versions of your personality. One tool you can use to make sure you’re on the path to fulfilling your potential is the “Best Self” and Anti-Self” labeling system, in which you think of your […]
How to Make a Good Impression
Most of us don’t remember every detail of our daily activities. It’s the defining moments, whether they’re terrible or great, that make experiences memorable and give our lives shape and meaning. When defining moments are positive, they can deepen our relationships with individuals, organizations, and customers. Defining moments make or break the customer experience. In business, […]