Glennon Doyle was tired of trying to pretend that she was the person who others wanted her to be. She didn’t want to reconcile with the husband who had cheated on her. She didn’t want to follow her marriage counselor’s advice. She didn’t want to write the memoir that her readers were expecting. So finally, […]
Don’t Work Hard. Work Smart.
Most work is about quality over quantity. If you’re working long hours every day, every week, you might not be working intelligently enough. Underearners often think they’ll never make high wages because it would require a superhuman amount of hard work. But the real secret to success is to be a high earner while setting […]
Are You Breathing Correctly?
For the past century, the prevailing belief in Western medicine was that the nose was more or less an ancillary organ. We should breathe out of the nose if we can, the thinking went, but if not: no problem. That’s what the mouth is for. But evolution doesn’t always mean progress. It means change—and life […]
What Are the Molecules of Emotion?
You know that the mind and the body are deeply connected. But did you realize that the way we feel—our emotions—aren’t necessarily dictated by the mind? For a long time, scientists believed that the brain was the control center for human emotions. But then they learned that emotions are also conveyed through informational substances like […]
How to Endure Anything
Acceptance means letting go of trying to control thoughts and feelings. People often believe that they can create the life they want only when they have overcome a psychological hindrance, like fear or depression. They’re wrong—and this false expectation might be holding them back. As counterintuitive as it might sound, psychological pain should be embraced, […]
Give Your Brain a Boost
Need a quick mood booster? Research shows that people are happiest when they’re surrounded by living plants and verdant colors. Spending time in nature activates positive pathways in your brain, rather than allowing it to focus on upsetting experiences. Outdoor exercise increases creativity, provides stress relief, and restores energy. Going outside for small amounts of […]
How to Handle Feedback
We need other people’s feedback to make ourselves (and our organizations) better. But what many people fail to realize is that collecting feedback is only one step in a longer process of self-improvement. The next two steps in the feedback loop, processing and responding, are must not be forgotten. Feedback needs to be heard, yes; […]
Do You Have a Motive?
People are motivated by many kinds of desires. To sell something, first you need to get to know your audience—especially what motivates them. Understanding the psychology of motivation is the key to the art of persuasion. People are much more apt to buy into ideas and personalities than they are to buy products or plans. […]
The Art of Customer Service
A lot of experts talk about how important it is to provide good customer service. But a single extraordinary experience where customer service goes above and beyond does not guarantee continued patronage. The truth is that most consumers don’t need stellar customer service. They just want to achieve their desired outcome with as little effort […]
2 Things You Need to Know About Teamwork
Successful endeavors are difficult, if not impossible, to undertake as as an individual. To reach the upper echelons of achievement, you need a great team. But simply forming that team won’t lead to great teamwork by itself. One way to make sure that everyone on the team is on the same page is to align […]
