3 Tips for Weathering a Downturn

Since the start of the COVID-19 pandemic, more than 40 million Americans have filed for unemployment. According to the World Bank, the global pandemic has triggered a recession that will be the deepest one the world has seen in decades. Many people, particularly those who have lost their jobs or fear they soon will, feel […]

How to Make a Good Impression

Most of us don’t remember every detail of our daily activities. It’s the defining moments, whether they’re terrible or great, that make experiences memorable and give our lives shape and meaning. When defining moments are positive, they can deepen our relationships with individuals, organizations, and customers. Defining moments make or break the customer experience. In business, […]

The Upside to Upending Your Routine

Distraction and change can be beneficial, even under difficult circumstances. Amid the global upheaval caused by the novel coronavirus, many of us are dealing with more distraction and change than usual. A small silver lining: the disruption might help develop your capacity for creative thinking and innovation. Changing plans, working in different environments, and negotiating general […]

What’s Going On with WeWork?

After years of speculation about WeWork’s potential overvaluation, fans and critics have finally been granted a closer look at the coworking company’s current status. In the past, WeWork’s leaders have justified its astronomical estimated value, last projected at $47 billion, by pointing to an ever-expanding customer base of freelancers and entrepreneurs who could benefit from […]

Free-range Expertise

You don’t need a head start. You don’t need 10,000 hours. And you certainly don’t need to specialize in anything while you’re still a kid. With RANGE, a treatise against the cult of deliberate practice, journalist and sportswriter David Epstein makes the case for how people who learn a little about a lot of things […]

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