After a drastic drop in March and April, consumer confidence has been shaky around the globe—slightly up in the US, and down in China. Amidst so much upheaval, it’s reassuring to know that some things haven’t changed, including the principles that govern consumers’ choices. In Dollars and Sense, behavioral economist Dan Ariely explores how consumers calculate the value […]
Style Your Business Like a Startup
These days, everyone’s an entrepreneur. Prior to the COVID-19 pandemic, startups were still all the rage: eye-popping IPOs drew attention to the ways that startups used dense talent pools and perk-laden headquarters to attract top talent and generate big wins for venture capitalists and early employees. But now that the economic outlook has soured, VC […]
3 Tips for Weathering a Downturn
Since the start of the COVID-19 pandemic, more than 40 million Americans have filed for unemployment. According to the World Bank, the global pandemic has triggered a recession that will be the deepest one the world has seen in decades. Many people, particularly those who have lost their jobs or fear they soon will, feel […]
How to Make a Good Impression
Most of us don’t remember every detail of our daily activities. It’s the defining moments, whether they’re terrible or great, that make experiences memorable and give our lives shape and meaning. When defining moments are positive, they can deepen our relationships with individuals, organizations, and customers. Defining moments make or break the customer experience. In business, […]
How to Play the Game
As research for his book Tools of Titans, self-help guru Tim Ferriss interviewed hundreds of world-class performers to learn about the habits, tools, and tactics they used to become successful. One of the themes that emerged from these interviews was that all problems in life should be tackled with a two-pronged strategy, involving both offensive and […]
The Upside to Upending Your Routine
Distraction and change can be beneficial, even under difficult circumstances. Amid the global upheaval caused by the novel coronavirus, many of us are dealing with more distraction and change than usual. A small silver lining: the disruption might help develop your capacity for creative thinking and innovation. Changing plans, working in different environments, and negotiating general […]
Are You a Team Player?
Coach Bill Campbell was one of the most valuable players in the history of Silicon Valley, working behind the scenes to create trillions of dollars of value for companies like Apple and Google. But he was content to stay out of the spotlight after retiring as a football coach for the Columbia Lions. Campbell’s selflessness […]
Creating the Right Incentives
Sometimes competitive compensation isn’t enough. Motivation isn’t just a matter of money. Everyone wants to feel as though their work has meaning that goes beyond their compensation. When your daily grind feels meaningful, you’ll usually be more productive—especially when you take pleasure in the work. But when the work feels meaningless and empty, your productivity […]
Weekend Wisdom – Your Path to Greatness
A lot of companies are good. But there’s a big difference between good and great—and many people are unsure about how to effect the transformation. In the aptly titled GOOD TO GREAT, author Jim Collins shows how to transform an average company into an outstanding organization. One piece of advice he offers is to always be honest about […]
Increase Your Negotiation IQ
Negotiation is a skill that requires patience and deep psychological insight. To get the deal of your dreams, you need to be aware of all the variables that may impact the process. Learn how to build better relationships, calculate the best position, and exceed other people’s expectations with our Instaread on BARGAINING FOR ADVANTAGE.
