A place of inspiration and learning, in record time.

Small Steps, Big Improvements

On-the-job training isn’t just for newbies. When the pandemic forced many offices to temporarily shift operations into employees’ homes, a lot of leaders were reminded that training employees on new skills and processes is an ongoing affair. Think about your job and how much the landscape has changed over the last 10 years. Rapidly evolving […]

Build Trust Fast

This week, the chief executives of Apple, Facebook, Amazon, and Google were grilled by the US House Judiciary Committee. Members of both major American political parties have clamored for the four Big Tech firms to be investigated for violation of antitrust legislation. The four executives—Tim Cook of Apple, Mark Zuckerberg of Facebook, Jeff Bezos of Amazon, […]

Value People Over Profit

A business’s success is driven by two main currencies: resources and employee goodwill. With economies reeling from the effects of COVID-19, reduced resources are a challenge for many companies right now. But the good news is that high-quality leadership and a clearly defined mission tend to boost goodwill—which motivational speaker Simon Sinek believes is the most […]

Forget Your Haters (and Your Fans)

Is the customer really always right? Businesses often operate under this assumption, but it can lead them to make costly mistakes. Placing too much emphasis on others’ feedback can mean chasing fads instead of pursuing change that would improve the business’s performance. Customers’ tastes change constantly, and sometimes the suggestions companies receive from them would perform terribly […]

Predict the Future

The famed statistician Nate Silver has his work cut out for him. 2020 has been a year of great upheaval and unrest, with uncertainty in the economy, in public health, and in the upcoming US presidential election. In The Signal and the Noise, Silver’s classic book about predictions, he offers an interesting piece of advice: don’t […]

Every Sale Is the Same

With economies around the world shaken by the effects of COVID-19, making a sale is more challenging than ever. What distinguishes stellar salesmanship from mere survival in any competitive field is the realization that every sale is fundamentally the same. Unsuccessful and middling salespeople tend to approach each sales situation differently, itemizing and weighing the […]

Time to Get Creative

Do you need another hobby? With so many of us around the world stuck at home more than usual, more people are looking for new ways to tap into their artistic side. Creative projects like cooking, painting, or even learning to code can be a lot of fun—and often complement your professional skills in surprising […]

End on a Good Note

We’ve all been there. A lackluster Zoom meeting. A presentation that falls flat. A vacation that doesn’t go as planned. If you ever find yourself flopping, here’s a quick tip to salvage the situation: make sure to end on a positive note. The way in which an experience concludes helps to crystallize a good—or bad—memory. Often enough, […]

Turn Your Year Around

A little more than halfway through 2020, it’s safe to say that for most of us, this hasn’t been a banner year for personal goal-setting and productivity. Take heart: challenging circumstances can be an incredible source of personal and professional growth. Using motivational speaker Michael Hyatt’s five-step plan for goal-setting, you can reset your expectations […]

How to Hack Your Brain

Want to learn faster? First, forget about it. Challenging circumstances present some of our very best learning opportunities. As companies continue to adjust to changes in processes and policies in the face of COVID-19, many of us have been asked to hone new skills. On and off the job, people are taking on new roles: parents […]

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