Most of us don’t remember every detail of our daily activities. It’s the defining moments, whether they’re terrible or great, that make experiences memorable and give our lives shape and meaning. When defining moments are positive, they can deepen our relationships with individuals, organizations, and customers. Defining moments make or break the customer experience. In business, […]
How to Play the Game
As research for his book Tools of Titans, self-help guru Tim Ferriss interviewed hundreds of world-class performers to learn about the habits, tools, and tactics they used to become successful. One of the themes that emerged from these interviews was that all problems in life should be tackled with a two-pronged strategy, involving both offensive and […]
The Upside to Upending Your Routine
Distraction and change can be beneficial, even under difficult circumstances. Amid the global upheaval caused by the novel coronavirus, many of us are dealing with more distraction and change than usual. A small silver lining: the disruption might help develop your capacity for creative thinking and innovation. Changing plans, working in different environments, and negotiating general […]
Are You a Team Player?
Coach Bill Campbell was one of the most valuable players in the history of Silicon Valley, working behind the scenes to create trillions of dollars of value for companies like Apple and Google. But he was content to stay out of the spotlight after retiring as a football coach for the Columbia Lions. Campbell’s selflessness […]
Creating the Right Incentives
Sometimes competitive compensation isn’t enough. Motivation isn’t just a matter of money. Everyone wants to feel as though their work has meaning that goes beyond their compensation. When your daily grind feels meaningful, you’ll usually be more productive—especially when you take pleasure in the work. But when the work feels meaningless and empty, your productivity […]
Weekend Wisdom – Your Path to Greatness
A lot of companies are good. But there’s a big difference between good and great—and many people are unsure about how to effect the transformation. In the aptly titled GOOD TO GREAT, author Jim Collins shows how to transform an average company into an outstanding organization. One piece of advice he offers is to always be honest about […]
Increase Your Negotiation IQ
Negotiation is a skill that requires patience and deep psychological insight. To get the deal of your dreams, you need to be aware of all the variables that may impact the process. Learn how to build better relationships, calculate the best position, and exceed other people’s expectations with our Instaread on BARGAINING FOR ADVANTAGE.
How One Company Changed the Rules
The Toyota company’s leadership and culture has been a game changer in the world of business management. For more than 50 years, Toyota’s guiding principles have promoted high efficiency, strong leadership, and self-reliance in its workforce. For insight into how the company has nurtured strong core values while remaining nimble enough to respond to new […]
Maximize Your Mental Resources
Want to banish burnout and achieve peak productivity? First you need insight into the inner workings of your brain. A little understanding goes a long way, effectively honing your ability to better manage distractions, collaborate seamlessly, and work faster. Activate optimum efficiency mode with our Instaread on YOUR BRAIN AT WORK.
Wisdom From an Iconic Leader
When Coach Bill Walsh led the San Francisco 49ers to an unexpected championship in the 1970s, he changed the game of American football. Walsh is known for perfecting his team’s plays and promoting team unity instead of focusing on the score, a strategy from which we can all learn. Here are two top insights from our latest […]
