Have you noticed that we’re experiencing an international curiosity deficit? In our digitally connected world, genuine human communication is lacking. By learning to listen carefully and ask good questions, we can bridge the gap, build better relationships, and learn a lot along the way. Deep Listening Listening is hard work. It’s not a passive activity, […]
Emo Management 101
Upper management is often stereotyped as cold and unfeeling. But increasingly, management science tells us that emotional intelligence is the key to effective leadership. Emotionally intelligent leaders inspire their teams and enjoy better outcomes. How can we better manage volatile variables like mood, morale, and motivation at work? Mood Matters Experts say that about 50 […]
Can marketing be evil?
Have you watched Pain Hustlers on Netflix? It’s based on the story of Insys Therapeutics, a pharmaceutical company that played a big part in the U.S. opioid crisis. The company’s product was a fentanyl spray to treat severe pain that could have helped a small number of critically ill patients. Instead, it spread suffering among people who never […]
How to waste a fortune
These days, if you want to build a fortune, you need to sell nonstick pans on Instagram or start a prank channel on YouTube. Rich people in the Gilded Age were just built different. Take the Astor family, who built their wealth through the beaver fur trade. Doesn’t that sound vaguely classy? Nepo baby Anderson […]
You were born to fail
As a cop, Secret Service agent, politician, television show host, and podcaster, Dan Bongino has failed his way through a lot of high-profile jobs. In fact, he believes that learning from those failures is what gave his career real momentum. His new memoir explores the alchemy of transforming mistakes into gold. Failing Is Teamwork You might […]
The secretive legal team behind Trumpism
In the U.S., big law firms are often closely linked to corporate interests and conservative politics. A good example is the prominent firm Jones Day, whose controversial clients include Donald Trump and Big Tobacco. Are they using the system to exploit the people it’s meant to protect? Wolves in Disguise While Jones Day isn’t uniquely […]
Castro’s greatest spy
Ana Montes had a long run as a spy. She spent 17 years as a top analyst for the U.S. Defense Intelligence Agency, all the while funneling top-secret info to Cuba. Her double life caught up with her eventually, but not before Montes had been celebrated and promoted by her unsuspecting colleagues. Lies, Lies, Lies […]
The Republican Party, explained
Perhaps you’ve noticed that the Republican Party has been in the headlines lately? Their comical journey to find a new speaker of the House may be fresh news, but the root of that crisis has been many years in the making. Our latest Instaread examines the history and current state of conservative politics in the […]
Progress = Me + We
Ginni Rometty, the first woman to lead IBM, retired from the company in 2020 after almost 40 years of service. She learned a lot in her long career. With a focus on service and stewardship, Rometty has combined her personal story with leadership advice in Good Power, our latest Instaread. Harnessing Power A big problem is […]
Unmasking high-tech threats
The world’s most famous hacker died a few months ago. Of course, by the time Kevin Mitnick passed away, he had pivoted to become a security consultant. (As it turns out, becoming famous as a hacker is a professional liability.) Written after he spent five years in prison, Mitnick’s essential text on tech security is […]