At Eleven Madison Park, a restaurant in New York City, there’s a special hospitality team that brainstorms ways to make guests’ experiences extra special with thoughtful gestures and customized gifts. While there is no traditional return on investment, the word-of-mouth advertising is priceless. Our Instaread on Unreasonable Hospitality breaks down this powerful strategy. Relationships, Not Customers Opportunities […]
Why Tiny Tech Runs The World
As China and the United States compete for world supremacy, both countries are fixated on controlling the computing industry’s future. Semiconductors are shaping international politics, impacting the global economy, and affecting the balance of military power. What should we expect? Our Instaread on Chip War looks at the past, present, and future of this critical technology. Risky […]
Hanging Out with Kim Jong-Un
“You’re fired.” Mike Pompeo, who served as director of the CIA and US Secretary of State under Donald Trump, was the only member of Trump’s core team who didn’t hear those words or quit of his own accord. Over four years of delicate negotiations with volatile leaders in North Korea, Saudi Arabia, and Russia, Pompeo worked […]
You’ve Got Three Options
Every decision comes down to one of three options: start something new, stay where you are, or leave. Trey Gowdy, a lawyer and politician, has developed a guide for anyone evaluating these choices. Weigh the possibilities, evaluate your goals, and make the best possible decision every time with our Instaread on Start, Stay, or Leave. Success […]
How to Inspire Your People
With long experience at Ritz-Carlton, famed hotel executive Horst Schulze knows a thing or two about customer loyalty and satisfaction. In Excellence Wins, he gives practical advice that will catapult you to the top of your game. Our latest Instaread hits the highlights. Inspire the Back of the House Customers aren’t the only people you need […]
Spiders from Mars?
Humanity’s biggest problems seem very small from space. Astronauts orbit Earth at about 250 miles above sea level, a view from which our civilization becomes unrecognizable. Borders, ethnicities, and religions aren’t visible from space—which makes us wonder how much they matter, in the great scheme of things. Cosmic Perspective In Starry Messenger, celebrity astrophysicist Neil deGrasse […]
Sell Like a Ninja
Slimy salespeople are a stereotype that’s based on something real: pushy guys who manipulate and intimidate to get what they want. Former real estate broker Larry Kendall is here to tell us there’s a better way. It’s called “ninja selling,” and yes, it’s inspired by the warriors of ancient Japan. Just Stop Selling High-pressure tactics […]
The Psychology of Money
What is your emotional relationship with money? American investor, entrepreneur, and financial coach Tori Dunlap says that most money problems are rooted in emotions like shame and fear. Shifting these negative emotions can improve our finances and boost our well-being. Normalize Talking About Money Our financial decisions are directly impacted by our mindsets and how we […]
What Age is “old”?
Even well into adulthood, most of us find our parents annoying sometimes. When Steven Petrow started making a personal list of what not to do in old age, it consisted mostly of what he thought his mom and dad were doing wrong. But when he turned 63, suddenly he realized: maybe his attitude had been ageist. What age […]
A Journey Worth Taking
Take a break from the news and get your week off to a good start with a nourishing coming-of-age story about the spiritual journey of a young man in ancient India. Step into the world of spiritual quests and self-discovery with our Instaread on Siddhartha. East Meets West Written by Hermann Hesse — a German-Swiss writer, poet, […]
